Cadillac Owner Center

Cadillac prioritizes its customers' needs by ensuring that information on vehicle care for its cars is readily accessible and user-friendly. Cadillac owners benefit from several resources that make it easy to stay on top of their vehicle's care and understand suggested service intervals.



The Cadillac Owner Center is a complete online portal where vehicle owners can find detailed information about their specific vehicle. After registering their vehicle, users can sign in to view a personalized account with information on their Cadillac's service plan, maintenance records, and warranty status. The Owner Center also offers downloadable owner’s manuals, how-to videos, and step-by-step guides to help owners handle simple repairs or learn about specific vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Apple and Android. Through this app, owners can keep track of their vehicle’s condition by getting alerts about service requirements, such as oil changes, tire checks, or brake inspections. The app also offers handy features like remote start, remote locking/unlocking, and the option to schedule a service appointment directly with the preferred Cadillac dealership. For newer models, the app can even offer live data to notify drivers of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles come equipped with an built-in information system that includes maintenance alerts and notifications. When a service is due, the vehicle shows alerts on the dashboard, letting the driver know of what needs to be done. This system not only keeps owners aware to stay current with maintenance but also offers detailed explanations of each task, making it easier for drivers to grasp what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac authorized service centers play a significant role in communicating service and maintenance information to customers. When drivers visit an authorized dealership for maintenance or repairs, the advisors offers a detailed explanation of the recommended services, making sure that customers are aware of the importance of each task. Additionally, dealerships maintain digital logs of every maintenance appointment, enabling users to quickly review their service history for future needs.

Printed and Online Resources

Cadillac offers physical owner’s manuals and booklets that outline the vehicle’s maintenance schedule, fluid types, tire pressure specifications, and other important information. For users who prefer online tools, Cadillac’s website has a dedicated section for service and maintenance where drivers can find articles, videos, and get advice on how to keep their vehicles in peak condition.



Through a mix of digital tools, in-person assistance, and traditional guides, Cadillac ensures that owners are well-informed about their vehicle’s service and maintenance requirements, ultimately enhancing the longevity of their Cadillac.